Saga > potlhmo' lang > Innihald

faq 3-qaSpu'DI'-DIlmeH chavmoH br SOLAR

Aug 05, 2015

after-sale chavmoH br SOLAR

warranty:
purchaser guarantees br SOLAR cha' DIS puj vo' b/l date
br SOLAR s solar lighting products ghaH tlhab vo' Duy' Hap 'u' 'ej workmanship.
vaj DeSDu' DuH tI' pagh vay' br SOLAR solar products 'e' Duy' minimum cha' (2) DIS qaSpu'DI' date b/l ngaSwI' yuvtlhe' wIngaQmoHta'DI' br SOLAR.

che' peQ:
in order to products after-sales chavmoH jIH, vIngIl known brand, qo' HochDaq cher, Huv DuqIppu'chugh br SOLAR relate users responsibility chenmoH ghom regulate, che' gher maH.

detail chut leH:
1. 24 jar warranty SuD maH Hoch products. bI'reS date warranty vo' date b/l.
2. during motlh warranty puj laHlIj luH pong br SOLAR, qay' vay' leH ghom tlhab.
3. bopummeH motlh Dochvam'e' yIteqneS jay', vay' laHlIj qay' luH pong br SOLAR, ghom leH chavmoH tlhab Huj DuHIvDI'.
4. 'emvo' warranty puj yIDIl chavmoH implement tlha' ghu':
1) mo' muj installation, yo'SeH, pagh breakdown pagh QIH (working load surpasses DaH nobvam) luH 'orwI' bopummeH working je bogh wej stipulated.
2) luH injury demolition, jIpawnIS je Hutlh choHwI' wIlIng ghom modification.
3) injury luH pong natural 'ej man-made raD majeure majeure raD latlh qaSpu'DI' 'otlh.
4) QIH product per pagh modified production date.
5) meq muj packing joq freight transportation wey pIch, goods baS nIS leH neH physical QIH chonayta' DI' chaH Hev maH tu' wey (je beQDaq case, taS chenmoH customer 'ej freight transportation wey bIH'e').
6) outer yuvtlhe' QIH scratches breakage 'ej pagh je qan, customer 'ej QuQ 'Iv goods tIHmey laSvargh vay' 'oH chu' yuvtlhe' tam poQ.
5. rIn product warranty jIpawnIS:
1) qa'meH cost accessories Huj maH.
2) vay' products rIn warranty puj, leH-related neb ngeH naQ customers pong nav confirmed pong client leH qIlmeH pIj pagh wej, qaSpu'DI' confirmation, leH cost Qay customers designate account, qaSpu'DI' leH potlh puS paw, HablI' jIHMej tI' ngeH maH.
3) original jIchegh maH leH, product baS warranty, rIn qaSpu'DI' 'e' QIH je severe pagh, latlh meqmo' laH 'oH luH wej confirmed pong technical department. qa'meH latlh ghantoH nagh products, HablI' chu' chaq chenmoH woDDI' 'ay' difference ngaSwI' yuvtlhe' wIngaQmoHta'DI' customer
6. product leH jaj:
1) ghaH yu' bIr mIw wIje'laHbe'chugh vaj customer 'emvo' 24 working-rep respond 'e' lay' br SOLAR.
2) technical Qutlh nob vaj nIS customers HeghDI' installation ta' 'e' lay' br SOLAR.
3) technical nIS qay' Daq ghoS nuvpu', Qap, 'ej maH 'emvo' 30 working days.

chegh 'ej qa'meH che'
1. chegh: goods chegh Hoch nI' law' ngev chaH, jIQongqa'laHbe' cha' ghu' below wIlajQo':
1) due chut lulajpu'bogh laH wej lo' normally je confirmed technical naQ product vIQoylaw'mo' users luH flaws.
2) qaStaHvIS puj warranty, vaj leH product ngoDvam, 'ach reH qay' rap 'ang 'ej unable 'e' totally settle.
2.replacement: je tlha' ghu' goods tam laj maH:
1) Hev customer HeghDI' laHlIj qay' ghaj product.
2) due sales naQ qay' muj products against ngeH requirements customers.

leH potlh puS che'
quv, vIchID product baS 'oHbe' qaStaHvIS motlh leH scope, qeng maH according to tlha' mIw Huj:
sequence mI'
ghantoH
quantity
lopno' cost
potlh puS leH
leH freight
total Huch
remark

goods freight regulation
1. payment motlh chavmoH lup expense: costs toD net poQbej, leH freight goods pa' tlha' DochHa'meH waw' mutual wIqelDI', maHeDnIS principle:
1) lup expense yIDIl cha' tlhIH Dop respectively jIngeHmoHDI' tI' goods
2) qaStaHvIS tlhegh je principle baS cha' tlhIH Dop ngejtaH dispatch Daq 'ej mode vaj confirm consignment vuv mutually, nuqDaq tep fetch principle 'e' convenient opposite ghom goods fetch DavoqmoHDI'..
3) tI' goods SuH chegh ghom vIqel rap transportation je customer, jIQongqa'laHbe' le' Dochvam'e' yIteqneS jay'.
2. payment lup expense baS 'oHbe' qaStaHvIS motlh leH scope. quv, vIchID products baS 'oHbe' qaStaHvIS motlh leH scope, yIDIl bidirectional lup expense pong customer. ghaH bopummeH le' Dochvam'e' yIteqneS jay' settle Sutlh cha' tlhIH Dop.

Saturjaj:
in order to after-DIlmeH chavmoH vISov webqu'meH nov, latlh fittings tlham DuHIvDI' br SOLAR
vatlhvI' solar Controller: 3; led jatlhtaH: latlh 1 vatlhvI'; screws 'ej cable: more10 vatlhvI'.
solar beq, solar 'ul 'aplo'mey: latlh 0.5 vatlhvI'
lang rewbe'mey'e' qel: mach qay' pagh ghorgh QIH lostig mach fittings workers 'ej HeghDI' installation Qu'